Model discontinued. This page is no longer updated.

FAX-1820C

FAQs & Troubleshooting

FAQs & Troubleshooting

Black Ink is still wet after printing on Glossy Paper (For PC Printing).

For Windows users:

Please be sure to select Glossy paper as a Media type from the printer driver when printing on Glossy paper.

 

To select the Media Type, please follow the steps below;

  1. Windows 98/ 98SE/ Me/ 2000 users:
    Click Start, Settings, then Printers.

    Windows XP users:
    Click Start, Printers and Faxes.
     
  2. Right click on the Printer Icon and select Properties.
     
  3. Windows 98/ 98SE/ Me users:
    Open Basic tab.

    Windows 2000/ XP users:
    Click on the Printing Preference button and then open Basic tab.
     
  4. Select Glossy Paper (3 color) at Media Type section.
    Windows 2000/ XP users:
    Click OK.
     
  5. Click OK.

 


For Macintosh users:
Please be sure to select Glossy Paper as a Media type from the printer driver when printing on Glossy Paper.

To select the Media Type, please follow the steps below:

  1. Click File -> Print.
     
  2. Click on the drop down menu next to Media Type.
     
  3. Select the media type you are going to use.

    For Mac OS 9


    For Mac OS X

 

Brother has developed a Firmware Update Tool that improves the efficiency of the cleaning cycles and alters the programmed time of the cleaning cycles from 11:00 pm to 11:00 am. Improving the efficiency of the cleaning cycles will extend the life of the ink cartridges when there is very little use of the machine or a particular color ink cartridge.
> For information on downloading and installing the Firmware Update Tool, click here.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-1820C, FAX-1920CN, MFC-3220C, MFC-3320CN, MFC-3420C, MFC-3820CN

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