MFC-8370DN
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FAQs & Troubleshooting |
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
Certain Windows 10 updates distributed by Microsoft in March 2021 may cause the following issues:
- Parts of your printed documents or PC-FAX jobs are missing
- A blue screen appears on your computer screen when you try to print
To be able to print again and use PC-FAX on your Brother machine, click the KB[version] update link for your Windows 10 version to download the correct patch file provided by Microsoft™:
| Windows 10 Version | Update Version |
| 2004 | KB5000802 |
| 20H2 | KB5000802 |
| 1909 | KB5000808 |
| 1903 | KB5000808 |
| 1809 | KB5000822 |
| 1803 | KB5000809 |
To check your Windows 10 version, click Start > Settings > Update & Security > View update history.
Related Models
DCP-1510, DCP-1610W, DCP-195C, DCP-375CW, DCP-7030, DCP-7040, DCP-7060D, DCP-8060, DCP-8065DN, DCP-8070D, DCP-8085DN, DCP-J100, DCP-J105, DCP-J152W, DCP-L2540DW, DCP-T300, DCP-T500W, DCP-T700W, FAX-2820, FAX-2840, HL-1110, HL-1210W, HL-2040, HL-2140, HL-2170W, HL-2220, HL-2240D, HL-3040CN, HL-3170CDW, HL-4040CDN, HL-4200CN, HL-5240, HL-5250DN, HL-5340D, HL-5350DN, HL-5370DW, HL-5440D, HL-5450DN, HL-5470DW, HL-L2320D, HL-L2365DW, HL-L8350CDW, MFC-1815, MFC-1910W, MFC-210C, MFC-255CW, MFC-290C, MFC-3360C, MFC-4800, MFC-4800J, MFC-490CW, MFC-6490CW, MFC-7220, MFC-7225N, MFC-7290, MFC-7340, MFC-7360, MFC-7420, MFC-7440N, MFC-7460DN, MFC-7820N, MFC-7860DW, MFC-790CW, MFC-795CW, MFC-8370DN, MFC-8380DN, MFC-8440, MFC-8460N, MFC-8480DN, MFC-8510DN, MFC-8840DN, MFC-8860DN, MFC-8880DN, MFC-8890DW, MFC-8910DW, MFC-9010CN, MFC-9120CN, MFC-9330CDW, MFC-9440CN, MFC-9840CDW, MFC-J200, MFC-J2310, MFC-J2320, MFC-J2720, MFC-J3520, MFC-J3720, MFC-J410, MFC-J415W, MFC-J430W, MFC-J5910DW, MFC-J625DW, MFC-J6710DW, MFC-J6910DW, MFC-J825DW, MFC-L2700D, MFC-L2700DW, MFC-L2740DW, MFC-L8600CDW, MFC-L8850CDW, MFC-L9550CDW, MFC-T800W
