MFC-J6710DW
FAQs & Troubleshooting
The error message of Status Monitor is different from the error message of the Brother Machine or the FAQ.
The error message of the Status Monitor is different from the error message of the Brother Machine's display or when you click Troubleshooting of Status Monitor, the incorrect FAQ is indicated.
This issue may be resolved by updating the Status Monitor to the latest version.
Follow the procedure below.
Download the Status Monitor update tool to the temporary folder.
> Click here to download the Status Monitor update tool.
Double click on the downloaded file.
The installation will start. Please follow the installation directions.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models DCP-J100, DCP-J105, DCP-J152W, DCP-T300, DCP-T500W, DCP-T700W, MFC-J200, MFC-J2310, MFC-J2320, MFC-J2720, MFC-J3520, MFC-J3720, MFC-J410, MFC-J415W, MFC-J430W, MFC-J5910DW, MFC-J625DW, MFC-J6710DW, MFC-J6910DW, MFC-J825DW, MFC-T800W
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Error Messages Paper Feed / Paper Jam Print Scan Copy Telephone Fax Mobile Others Advanced Functions (for Administrators) Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Cleaning Specification OS Support Information Video FAQs
Printer Scanner / Scan Key Tool PC-FAX / Fax-modem
Security Enhancement
Error Message on Machine's Display Error Message on Status Monitor Error Message on Computer Error Message on Mobile Device
Paper Jam Paper Feed Problem Paper Loading / Handling
Cannot Print (via Network) Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem Direct Print Problem General Print Problem Print from Computer (Windows) Print from Computer (Macintosh) Print from Mobile Device Print directly from Machine Print Settings / Management Tips for Printing
Cannot Scan (via Network) Cannot Scan (via USB / Parallel) Cannot Scan (via Mobile Device) Scan Quality Problem General Scan Problem Scan from Machine Scan from Mobile Device Scan from Computer (Windows) Scan from Computer (Macintosh) Scan Settings / Management Tips for Scanning
Cannot Copy Copy Quality Problem General Copy Problem Copy Operation Copy Settings / Management
Telephone Problem Telephone Operation Telephone Settings
Advanced Networking Wired Network Setting Problem Wireless Network Setting Problem Wired Network Settings Wireless Network Settings Tips for Network Settings
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iOS Device-related Problem Brother iPrint&Scan / Mobile Connect (iOS) AirPrint (iOS) Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™) Brother Image Viewer (Android™ Device) Windows Phone Device-related Problem Brother iPrint&Scan (Windows Phone Device)
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