FAQs & Troubleshooting

FAQs & Troubleshooting

Size Error DX or Size Error 2-sided

This error occurs when the paper in the paper in the tray is not the correct size and is not available for automatic 2-sided printing.


Press and hold Go for about two seconds (if required).
Load the correct size of paper in the tray and set the tray for that paper size. Select a paper size supported by 2-sided printing.

Paper sizes available for automatic 2-sided printing are A4*, Letter*, Legal*, Mexico Legal*, India Legal* and Folio*.


*: Letter, Legal, Mexico Legal, India Legal and Folio for USA/ Canada/ Latin America, and A4 for others.


If your question was not answered, have you checked other FAQs?

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If you need further assistance, please contact Brother customer service:

Related Models

HL-L2370DN, HL-L2375DW, HL-L2385DW

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