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When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?

If the received data is divided and printed on 2 pages or if you get an additional blank page, the Reduction setting may not be correct for the paper you are using.

 


Check the reduction setting following the instructions listed below:
  1. Press the Menu/Set key.
  2. Press the up or down navigation key until SETUP RECEIVE appears and press Menu/Set.
  3. Press the up or down navigation key until REDUCTION appears and press Menu/Set.
  4. Press the up or down navigation key to select the reduction ratio you want (AUTO is recommended) and press Menu/Set.
  5. Press Stop/Exit or Stop.

If you choose AUTO, the fax machine automatically reduces an incoming fax to fit on one page of A4, regardless of the paper size of the document.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-727, FAX-737MC

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