QL-720NW
FAQs & Troubleshooting
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
If you switch to AirPrint when using the CUPS printer driver, some buttons or functions in P-touch Editor or the printer driver may not be available.
To solve this problem, use the CUPS printer driver.
To choose the CUPS printer driver, perform the following steps:
Choose [Apple Menu ] => [System Preferences ] => [Print & Scan / Printers & Scanners ].
Choose your Brother machine in the [Printers ] section and check the printer driver in use.
When the AirPrint printer driver is used, "Model name + AirPrint" is displayed for "Kind ".
Click the [+ ] button.
Click the [Default ] icon at the top of the dialog box.
Choose your machine from the [Name ] list.
Choose "[model name]+ CUPS " from the [Use ] list.
If you cannot find "[model name]+ CUPS ", the CUPS printer driver is not installed. Download and install the latest CUPS printer driver from the [Downloads ] section.
Click [Add ].
The printer is now available in the [Printers ] section.
Choose [Quit System Preferences ] from the [Apple Menu ].
If your question was not answered, have you checked other FAQs?
Have you checked manuals?
If you need further assistance, please contact Brother customer service:
Related Models PJ-763MFi, PJ-863, PJ-883, PT-2700, PT-2730, PT-9500PC, PT-9700PC, PT-9800PCN, PT-D450, PT-D600, PT-E550W, PT-P710BT, PT-P750W, PT-P900W, PT-P950NW, QL-500, QL-570, QL-580N, QL-700, QL-720NW, QL-800, QL-820NWB
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Installation Machine Setup Connecting to a Computer Connecting to a Mobile Device P-touch Editor (Windows) P-touch Editor (Mac) Printing Apps for Mobile Devices Network Software Machine Operating System Maintenance Installation Software P-touch Editor (Windows) P-touch Editor (Mac) Error Messages/LED Indications Apps for Mobile Devices Connecting to a Computer Connecting to a Mobile Device Printing Uninstallation Machine Operating System Installation Apps for Mobile Devices Maintenance Specifications
General Setup Procedures
USB Serial Wired LAN Wireless LAN
Numbering Barcodes Layout Add-ins Templates Printing Using the Software Databases
Numbering Barcodes Layout Templates Printing Using the Software Databases
Print Quality/Print Settings Distributed Printing (Windows only) Reduce Tape Margins Layout
Printer Driver Firmware Printer Setting Tool P-touch Editor Lite LAN (Windows only) P-touch Transfer Manager (Windows only) P-touch Transfer Express
BRAdmin Professional
BRAdmin Light
AirPrint
Reset Procedure Print Printer Settings Managing Your Machine with a Web Browser Operations
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Printer Driver P-touch Address Book P-touch Update Software Printer Setting Tool P-touch Transfer Manager (Windows only) P-touch Transfer Express
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Machine Maintenance
Print Quality Media Databases Add-ins Barcodes Error Messages Operations
Operations Cannot Print Print Quality Error Messages Databases
Installation Failure Cannot Print Wi-Fi
Cannot Print Print Quality/Print Settings
Reduce Tape Margins Layout Paper/Tape/Label Jam
Machine Power Supply Reset Procedure
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