PR655/PR655C

FAQs & Troubleshooting

FAQs & Troubleshooting

Why won't the tension set on my sewing machine?

There could be several reasons why the tension won't set on the machine.

  • The upper thread could be installed incorrectly. Rethread the machine according to the instructions in the manual.

One Point Advice  Upper threading

  • Check the upper thread tension set.

  • Remove the bobbin and make sure the bobbin is threaded properly in the shuttle race. Remove any loose threads or lint in the shuttle race.

One Point Advice  Lower(bobbin) threading

  • A needle is incorrect. Be sure to use embroidery needle(s).

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PR650e/PR650eC, PR655/PR655C

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