MFC-T910DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 26/04/2018
  • ID: faq00100420_503

Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows® only)

Turn on the PC-Fax Receive feature, automatically store incoming faxes to your machine's memory, and then send them to your computer. Use your computer to view and store these faxes.
  • This feature is available only for monochrome faxes. When you receive a colour fax, your machine prints the colour fax but does not send the fax to your computer.
  • Before you can set up PC-Fax Receive, you must install the Brother software and drivers on your computer. Make sure your computer is connected and turned on. You must have the PC-FAX Receiving software running on your computer.

Even if your computer is turned off, your machine will receive and store faxes in its memory. When you start your computer and the PC-FAX Receiving software runs, your machine transfers faxes to your computer automatically.

MFC-T810W

  1. Press Menu.
  2. Press or to select the following:
    1. Select [Fax]. Press OK.
    2. Select [Setup Receive]. Press OK.
    3. Select [PC Fax Receive]. Press OK.
    4. Select [On]. Press OK.
      The LCD displays the message [Please Start the PC-FAX Receive program on your computer.].
    5. Press OK.
    6. Select [<USB>] or the name of the destination computer you want to receive faxes if you are on a network. Press OK.
    7. Select [BackupPrint:On] or [BackupPrint:Off]. Press OK.
  3. Press Stop/Exit.

To change the destination computer, repeat these steps.

MFC-T910DW

  1. Press Settings.
  2. Press or to select the following:
    1. Select [Fax]. Press OK.
    2. Select [Setup Receive]. Press OK.
    3. Select [PC Fax Receive]. Press OK.
    4. Select [On]. Press OK.
      The LCD displays the message [Run the PC-Fax Receive program on your computer.].
    5. Press .
    6. Select [<USB>] or the name of the destination computer you want to receive faxes if you are on a network. Press OK.
    7. Select [Backup Print: On] or [Backup Print: Off]. Press OK.
  3. Press Stop/Exit.

To change the destination computer, repeat these steps.

Related FAQs

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-T810W, MFC-T910DW

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