ADS-2800W
FAQs & Troubleshooting
Install PaperPort™ 12SE / 14SE (Windows)
To install the PaperPort™ software, the Brother machine's driver must be installed on your computer.
If it is not, go to the Downloads section of this website and download the Full Driver & Software Package .
Follow the installation instructions on the downloads page.
> Click here to download the PaperPort™ Install Tool.
The installation instructions are available on the download page.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
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Error Messages Paper Feed / Paper Jam Scan Mobile Cloud Others Advanced Functions (for Administrators) Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Cleaning Specification OS Support Information Video FAQs
Scanner / Scan Key Tool
Security Enhancement
Error Message on Machine's Display Error Message on Status Monitor Error Message on Computer Error Message on Mobile Device
Paper Jam Paper Feed Problem Paper Loading / Handling
Cannot Scan (via Network) Cannot Scan (via USB / Parallel) Cannot Scan (via Mobile Device) Scan Quality Problem General Scan Problem Scan from Machine Scan from Mobile Device Scan from Computer (Windows) Scan from Computer (Macintosh) Scan Settings / Management Tips for Scanning
Advanced Networking Wired Network Setting Problem Wireless Network Setting Problem Wired Network Settings Wireless Network Settings Tips for Network Settings
Brother iPrint&Scan / Mobile Connect (iOS) Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™) Brother Image Viewer (Android™ Device) Brother iPrint&Scan (Windows Phone Device)
Brother Web Connect-related Problem Brother Web Connect
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Consumables
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Setup Video