MFC-T920DW
FAQs & Troubleshooting
Open the Status Monitor (Windows)
Follow these steps below to open the Status Monitor.
Do one of the following:
Double-click the icon in the task tray.
Launch (Brother Utilities ), and then click the drop-down list and select your model name (if not already selected).
Click Tools in the left navigation bar, and then click Status Monitor .
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models DCP-L2640DW, DCP-L3560CDW, DCP-L5510DN, DCP-T220, DCP-T420W, DCP-T426W, DCP-T520W, DCP-T720DW, DCP-T820DW, HL-L2460DN, HL-L2460DW(XL), HL-L3240CDW, HL-L3280CDW, HL-L5210DN, HL-L6210DW, HL-L6415DW, MFC-J2340DW, MFC-J2740DW, MFC-J3540DW, MFC-J3940DW, MFC-L2805DW, MFC-L2885DW, MFC-L3760CDW, MFC-L5915DW, MFC-L6915DW, MFC-L8340CDW, MFC-L9630CDN, MFC-T920DW
Content Feedback
To help us improve our support, please provide your feedback below.
Error Messages Paper Feed / Paper Jam Print Scan Copy Telephone Fax Mobile Cloud Others Advanced Functions (for Administrators) Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Cleaning Specification OS Support Information Video FAQs
Settings/Management Security Enhancement
Printer Scanner / Scan Key Tool PC-FAX / Fax-modem
Error Message on Machine's Display Error Message on Status Monitor Error Message on Computer Error Message on Mobile Device
Paper Jam Paper Feed Problem Paper Loading / Handling
Cannot Print (via Network) Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem General Print Problem Print from Computer (Windows) Print from Computer (Macintosh) Print from Mobile Device Print Settings / Management Tips for Printing
Cannot Scan (via Network) Cannot Scan (via USB / Parallel) Cannot Scan (via Mobile Device) Scan Quality Problem General Scan Problem Scan from Machine Scan from Mobile Device Scan Settings / Management
Copy Quality Problem General Copy Problem Copy Operation
Telephone Problem Telephone Operation
Advanced Networking Wired Network Setting Problem Wireless Network Setting Problem Wired Network Settings Wireless Network Settings Tips for Network Settings
Cannot Send a Fax Cannot Receive a Fax Fax Quality Problem General Fax Problem Fax Receiving Operation Fax Sending Operation from Computer (PC-Fax) Fax Receiving Operation with Computer (PC-Fax) Fax Settings / Management
iOS Device-related Problem Brother iPrint&Scan / Mobile Connect (iOS) AirPrint (iOS) Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™) Brother iPrint&Scan (Windows Phone Device)
Brother Web Connect
Machine problem
Machine Setup / Settings Paper Handling Video FAQs
Installing Drivers / Software Updating Drivers / Software / Firmware Uninstalling Drivers / Software Driver / Software Settings Driver / Software tips
Consumables Paper
Cleaning
Product Specification Paper Specification
Windows Support Macintosh Support
Setup Video Troubleshooting Video Tutorial Video