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FAQs & Troubleshooting |
Acceptable Documents
Do not load documents of varying page thickness or paper quality at the same time.
Standard Paper
Width | 51 to 215.9 mm | |
Length | Single Paper: 51 mm to 863 mm Multiple Paper: 70 mm to 297 mm | |
Weight | 51.8 g/㎡ to 128 g/㎡ (Plain Paper, Long Paper) 128 g/㎡ to 200 g/㎡ (Thick Paper) | |
Thickness | 0.08 mm to 0.14mm | |
Maximum Number of Pages | Up to 20 pages | |
Standard Paper Size | A4 | 210 mm x 297 mm |
A5 | 148 mm x 210 mm | |
A6 | 105 mm x 148 mm | |
B5 | 182 mm x 257 mm | |
B6 | 128 mm x 182 mm | |
Legal | 215.9 mm x 355.6 mm | |
Mexican Legal | 215.9 mm x 339.9 mm | |
India Legal | 215 mm x 345 mm | |
Letter | 215.9 mm x 279.4 mm | |
Executive | 184.1 mm x 266.7 mm | |
Folio | 215.9 mm x 330.2 mm |
Plastic Card
Size (ISO) | 85.6 mm x 54 mm |
Material | Plastic (PET) |
Type | Plastic card such as a store card. |
Thickness | 0.76 mm to 1.24 mm (with embossing) 0.76 mm to 1.02 mm (without embossing) |
Maximum Number of Cards | One card |
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- A plastic card can be scanned and saved to your computer as an image file. Configure the scanning application settings and then enable Plastic Card Mode.
- Certain types of embossed cards may not scan correctly.
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