Model discontinued. This page is no longer updated.

MFC-5100C

FAQs & Troubleshooting

FAQs & Troubleshooting

Can I print a report that will show a listing of faxes I sent and received?

The Fax Journal report lists information about the last 200 incoming and outgoing faxes. Using this report, you can tell the date and time each fax was sent or received, the name or number the fax was sent to or received from (provided the Station ID has been set), and whether or not the transmission was successful. When the 201st fax is sent or received, the 1st fax is deleted from memory.


You can print this report on demand by following these steps:


  1. Press the Repots key on the control panel.
  2. Press the up or down navigation key until FAX ACTIVITY or JOURNAL appears and press Menu/Set.

In addition, you can set the Brother machine to print the Fax Journal report at regular intervals (every 6, 12, or 24 hours; every 2, 4 or 7 days). To set or change the interval at which the Fax Journal report prints, follow these steps:

  1. Press the Menu/Set key.
  2. Press the up or down navigation key until FAX appears and press Menu/Set.
  3. Press the up or down navigation key until SETUP REPORTS or REPORT SETTING appears and press Menu/Set.
  4. Press the up or down navigation key until ACT. INTERVAL or JOURNAL PERIOD appears and press Menu/Set.
  5. Press the up or down navigation key to choose an interval, then press Menu/Set to confirm your choice.

If you choose 7 days, the LCD will ask you to choose a day on which to begin the 7-day countdown.


  1. Enter the time you want the report to begin printing in 24-hour format. For example, enter 19:45 rather than 7:45PM. After entering the time, press Menu/Set to confirm your choice.
  2. Press the Stop/Exit key to exit the menu.

On the Fax Journal, TX indicates a fax you sent, while RX indicates a fax you received.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-3100C, MFC-5100C

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