MFC-9120CN

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 09/07/2015
  • ID: faq00000105_021

Reset the network settings to the factory default (video instructions available)

You can reset the network settings back to its default factory settings (resetting all information such as the password and IP address information) using the control panel as follows. Please note this function resets all wired and wireless network settings to the factory default.

NOTE: Videos shown below are from a representative product and may differ from your Brother machine.

*If your Brother machine has a touchscreen, please follow the steps under "For touchscreen models" below.
 

  1. Make sure the machine is not operating, then disconnect all the cables from the machine (except the power cord).

    Click on the image to play the video instructions.
    * This movie is being streamed from YouTube. (Opening new window.)
  2. Press Menu. Press the Up or Down arrow key to choose Network, and then press OK.

    Click on the image to play the video instructions.
    * This movie is being streamed from YouTube. (Opening new window.)
  3. Press the Up or Down arrow key to choose Network Reset, and then press OK.
    Press 1 to choose Reset, and press 1 to choose Yes for reboot.

    Click on the image to play the video instructions.
    * This movie is being streamed from YouTube. (Opening new window.)
  4. The machine will re-start. Re-connect all the cables.

    Click on the image to play the video instructions.
    * This movie is being streamed from YouTube. (Opening new window.)

 

<For touchscreen models>

  1. Make sure the machine is not operating, then disconnect all the cables from the machine (except the power cord).

    Click on the image to play the video instructions.
    * This movie is being streamed from YouTube. (Opening new window.)
  2. Follow the steps below to reset the settings:
    1. Press MENU on the LCD screen.
    2. Press Network.
    3. Press the Up or Down arrow key to display Network Reset and then press Network Reset.
    4. Press Yes.
    5. Press Yes for 2 seconds to confirm.

     

    Click on the image to play the video instructions.
    * This movie is being streamed from YouTube. (Opening new window.)
  3. The machine will re-start. Re-connect all the cables.

    Click on the image to play the video instructions.
    * This movie is being streamed from YouTube. (Opening new window.)

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-9010CN, MFC-7860DW, MFC-9120CN, MFC-9320CW, MFC-9970CDW

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