MFC-9840CDW
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FAQs & Troubleshooting |
What is the recommended paper?
To get the best print quality, we suggest using the following paper.
Recommended paper:
| Paper Type | Europe | USA |
| Plain paper |
Xerox Premier 80 g/m2 |
Xerox 4200DP 20 lb |
| Recycled paper | Xerox Recycled Supreme | (Xerox Recycled Supreme) |
| Labels | Avery laser label L7163 | Avery laser labels white #5160 (Avery laser label L7163) |
| Envelope | Antalis River series (DL) | Columbian #138 (COM10) |
*Printing on photo paper is not supported by Brother Color Laser models.
- Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.
- Use paper made for plain paper copying.
- Use paper that is 20 to 24 lb (75 to 90 g/m2).
- Use long grain paper with a neutral Ph value, and a moisture content of approx 5%.
- Use labels which are designed for use in laser printers.
- Avoid touching the printed surface of the paper immediately after printing.
- DO NOT load envelopes, labels or thick paper (more than 28 lb or 105 g/m2) into the paper tray or optional lower tray. It may cause paper jams.
- Do not use inkjet paper, iron-on transfer paper or perforated paper, because it will cause a paper jam or damage your machine.
The following paper specifications are suitable for your machine.
| Basis weight (lb (g/m2)) | 20-24 (75-90) |
| Thickness (µm) | 80-110 |
| Roughness (sec.) | Higher than 20 |
| Stiffness (cm3/100) | 90-150 |
| Grain direction | Long grain |
| Volume resistivity (ohm) | 10e9-10e11 |
| Surface resistivity (ohm-cm) | 10e9-10e12 |
| Filler | CaCO3 (Neutral) |
| Ash content (wt%) | Below 23 |
| Brightness (%) | Higher than 80 |
| Opacity (%) | Higher than 85 |
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