FAQs & Troubleshooting

FAQs & Troubleshooting

Receive a Fax at the End of a Telephone Conversation

If you are speaking on the telephone connected to your Brother machine and the other party is also speaking on a telephone connected to his fax machine, at the end of the conversation, the other party can send you a fax before you both hang up.

Your machine's ADF must be empty.

  1. Ask the other party to place the document in their machine and to press the Start or Send key.
  2. When you hear the CNG tones (slowly repeating beeps), press [Fax Start].
    If the machine is in Automatic Redial, wait until it is finished and try again.
  3. Press [Receive] to receive a fax.
  4. Replace the external handset.

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Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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