FAQs & Troubleshooting

FAQs & Troubleshooting

Paper is Jammed in the Manual Feed Slot

If the machine's control panel or the Status Monitor indicates that there is a jam in the machine's manual feed slot, follow these steps:
  1. Gently remove any paper that is jammed in or around the manual feed slot.
  2. Reload the paper into the manual feed slot.
  3. Do one of the following:
    • DCP-L3510CDW/DCP-L3551CDW

      Press Mono Start or Colour Start to resume printing.

    • MFC-L3710CW/MFC-L3735CDN/MFC-L3745CDW/MFC-L3750CDW

      Press [Retry] to resume printing.

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