FAQs & Troubleshooting

FAQs & Troubleshooting

The machine prints unexpectedly or it prints garbage.

Check the following points to resolve the issue.


  • Cancel the print job and clear it from the machine's memory. The printout may be incomplete. Send the print data again.
    > Click here to see how to cancel the print job.
  • Check the settings in your application to make sure they are set up to work with your machine.
  • Confirm that the Brother printer driver is selected in your application's Print window.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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