Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

What is the recommended paper?

We recommend the following paper types for this printer.

  Europe USA
Plain Paper A4: Xerox Premier (80gsm)
A3, A4, A5: Neusiedler BIO TOP 3 (80gsm)
Letter: Xerox 4024 (20 lb)
Legal: Xerox 4024 (20 lb)
Transparencies 3M CG3300 3M CG3300
Envelopes Metric Crane Crest


  • Before you buy a lot of paper, please test some to make sure that the paper is suitable.
  • Use paper that is made for plain-paper copying.
  • Use paper that is 75 to 90 gsm (20 to 24 lb).
  • Use neutralized paper, DONOT use acidic or alkaline paper Use Long grain paper
  • Use paper which has a Moisture content of around 5%.

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