Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

"Jam: Y" error appears on the LCD. What should I do?

Follow the steps below to clear the paper jams:



  1. Open the Lower right cover 2.


  2. Remove the jammed paper inside the cover.


  3. Close the Lower right cover 2.



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If you need further assistance, please contact Brother customer service:

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