Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

"Jam: R" error appears on the LCD. What should I do?

To clear paper jams, please follow the steps below.


  1. Remove the jammed paper inside the Finisher tray.


  2.  If the jammed paper is not removed in step 1, open the Top cover of the Finisher.


  3. Remove the jammed paper inside the cover.


  4. Close the cover of the Finisher.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models


Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.