CM550DX/ CM550

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 01/22/2020
  • ID: faqh00101501_000

ErrS99 appears on the computer screen.

Error message

Unable to connect to server. (ErrS99)

 

 

  • Cause
    An unexpected network error has occurred while communicating to the server.


     
  • Solutions

    Close the CanvasWorkspac (Web) and access it again.
    If you did not solve the problem with performing the necessary operation, contact Brother Customer Service.
    - Date and time when the error occurred.
    - Network connection status environment (wireless LAN or wired LAN).
    - Your device (PC / tablet / smartphone).
    - Your OS version.
    - Your browser name and version.


     

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

CM550DX/ CM550, CM700, CM900, SDX1200

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