DCP-L2535DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Hollow print

Print Quality Problem - Hollow print

 

Check the following points to resolve the issue:

  • Select Thick Paper mode in the printer driver or use thinner paper than you are currently using.
  • (Not available for some models)
    Select the appropriate media type in the menu setting.
  • Check the machine's environment. Conditions such as high humidity can cause hollow print.
    Refer to Product Safety Guide available on the Manuals section.
  • The drum unit may be damaged. Replace the drum unit with a new drum unit.
    > Click here to see how to replace the drum unit.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-L2535DW, DCP-L2550DW, HL-L2375DW, HL-L5100DN, HL-L6200DW, HL-L6400DW, MFC-L2715DW, MFC-L2750DW, MFC-L2770DW, MFC-L5700DN, MFC-L5900DW, MFC-L6900DW

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