PT-D800W
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FAQs & Troubleshooting |
When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
You need to update to the latest firmware.
When you update the firmware from a mobile device using Mobile Transfer Express (Mobile Application), use infrastructure mode, not Wireless Direct.
We recommend updating the firmware using a computer by connecting a USB cable to the printer.
If your question was not answered, have you checked other FAQs?
Have you checked manuals?
If you need further assistance, please contact Brother customer service:
Related Models
PT-D800W, PT-E850TKW, PT-P750W
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