PT-9700PC

FAQs & Troubleshooting

FAQs & Troubleshooting

Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.

We recommend using the following software instead:

  • To update the printer's firmware, use P-touch Update Software.
  • To transfer templates to the printer, use P-touch Transfer Manager.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MW-260, PJ-623, PJ-663, PJ-763MFi, PJ-773, PJ-863, PJ-883, PT-2730, PT-7600, PT-9700PC, PT-9800PCN, PT-D800W, PT-E800T, PT-E850TKW, PT-P900W, PT-P950NW, QL-1050, QL-1050N, QL-1060N, QL-1100, QL-1110NWB, QL-580N, QL-650TD, QL-720NW, QL-820NWB, RJ-2030, RJ-2050, RJ-2150, RJ-3050, RJ-3150, RJ-3230B, RJ-3250WB, RJ-4230B, RJ-4250WB, TD-2130N, TD-2135N, TD-4410D, TD-4420DN, TD-4550DNWB

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.