PT-D410
 |
FAQs & Troubleshooting |
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
When the printer is connected to your computer correctly, you can select your printer in P-touch Editor even if the printer driver is not installed.
If P-touch Editor fails to search for your printer, check the following according to the connection method:
Available interfaces depend on your printer.
USB connection
- Make sure the printer is turned on.
- Make sure the printer is connected to your computer correctly with a USB cable.
Wired LAN connection
- Make sure the printer is turned on.
- Make sure the LAN cable is connected to the router correctly.
- Make sure the printer and your computer are connected to the same network.
Wireless network connection (Wi-Fi®)
- Make sure the printer is turned on.
- Make sure the printer's Wi-Fi setting is on.
- Make sure the printer and your computer are connected to the same access point/router.
- Make sure the access point/router is on.
Bluetooth® connection
- Make sure the printer is turned on.
- Make sure the printer's and your computer's Bluetooth settings are on.
- Make sure your printer is detected from System Settings or System Preferences -> Bluetooth on your Mac.
Content Feedback
To help us improve our support, please provide your feedback below.
