PT-D460BT

FAQs & Troubleshooting

FAQs & Troubleshooting

The label is not printed even though I pressed the print key.

Please check the following:
 

  • Has text been entered?
    A label will not be printed if there is no text entered.

  • Is the tape cassette installed correctly?
    Reinstall the tape cassette correctly.

  • is there enough tape remaining?
    Replace the tape cassette with a new one if striped tape is visible.
    Striped tape

  • Is the end of the tape bent?
    If it is bent, cut the bent area of the tape with scissors and thread the tape through the tape exit slot correctly.

  • Is the tape jammed?
    If it is jammed, remove the tape cassette, pull out the jammed tape carefully, and then cut the tape with scissors. Check that the end of the tape passes through the tape guide, and reinstall the tape cassette.
    Tape Cassette
    1. End of the tape
    2. Tape Guide

  • Is the tape compartment cover opened?
    If it is opened, close the tape compartment cover correctly.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-D410, PT-D460BT, PT-D610BT

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