CM550DX/ CM550

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 01/22/2020
  • ID: faqh00101502_000

“The entered text cannot be used.“ appears on the computer screen.
 

Error message

The entered text cannot be used.

 

 

  • Cause
    The entered text cannot be used in CanvasWorkspace (Web).

     
  • Solutions

    The 26 letters of the alphabet, numbers, some symbols and some accented characters can be used.
    If you want to create the pattern with Japanese character or TrueType font, use Canvas Workspace (Windows / Mac).
    If CanvasWorkspace is not installed, download it from here.

    ‐ For details on the differences between CanvasWorkspace (Web) and CanvasWorkspace, see
     What are the differences between "CanvasWorkspace(Web)" and "CanvasWorkspace"?


     

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

CM550DX/ CM550, CM700, CM900, SDX1200

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