DS-120

FAQs & Troubleshooting

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The machine does not make stitches

Needle is turned, bent or the point is dull.

Replace the needle.
Refer to How do I change the needle?
Bobbin is set incorrectly.

Reset the bobbin thread correctly.
Refer to How do I install the bobbin wound with thread ?
Upper threading is incorrect.

Check the steps for threading the machine and rethread the machine correctly.
Refer to How do I thread my machine?

Related FAQs

How do I thread my machine? (For models equipped with the needle threader)
How do I install the bobbin wound with thread? (For models equipped with the quick-set bobbin)
How do I change the needle ?

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Go to the Manuals section

If you need further assistance, please contact Brother customer service:

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FAQs & Troubleshooting

The machine does not make stitches

Related FAQs

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

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DS-120

Singapore(English)