The material to be cut/drawn or original to be scanned cannot be attached to the mat.

Possible Causes (or Results)

 

Case1 : The material extends from the adhesive area of the mat.

Case2 : The mat’s adhesive strength has decreased.

 

Solutions

 

----- Case1 -----

Attach the material while keeping it within the adhesive area of the mat.

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----- Case2 -----

Replace the mat with a new one.
 

The cutting mats used by this machine have been redeveloped with a different design, type, function, etc.
For details, refer to Important information about Mat.

 

 

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

CM550DX/ CM550, CM700, CM900

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