DCP-J572DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Loading paper in the manual feed slot.

Load special print media in this slot, one sheet at a time.

The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot.

  1. Open the manual feed slot cover.

    Open Manual Feed Slot
     
  2. Lift up the paper support.

    Lift Up Paper Support
     
  3. Slide the manual feed slot paper guides to fit the width of the paper you are using.

    Slide Manual Feed Slot Paper Guides
     
  4. Load only one sheet of paper in the manual feed slot with the printing surface face up.

    Printing Surface Face Up

    When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration.

    • DO NOT load more than one sheet of paper in the manual feed slot at any time. Doing this may cause a paper jam. When printing multiple pages, do not feed the next sheet of paper until the machine's display (hereinafter called LCD) displays a message instructing you to feed the next sheet.
    • DO NOT load paper in the manual feed slot when you are printing from the paper tray. Doing this may cause a paper jam.
  5. Using both hands, push one sheet of paper into the manual feed slot until the front edge touches the paper feed rollers. Let go of the paper when you hear the machine pull it. The LCD displays Manual Feed Slot ready.. Read the instruction displayed on the LCD, and then press OK.

    Using Both Hands

    When loading an envelope, or a sheet of thick paper, push the envelope into the manual feed slot until you feel the paper feed rollers grab it.

  6. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).

    Paper Support
    • If the document does not fit on one sheet, the machine will prompt you to load another sheet of paper. Place another sheet of paper in the manual feed slot, and then press OK on the machine's control
      panel.
    • Make sure printing has finished before you close the manual feed slot cover.
    • When paper is placed in the manual feed slot, the machine always prints from the manual feed slot.
    • The machine will eject paper loaded in the manual feed slot while a test page, fax, or report is being printed.
    • The machine will eject paper loaded in the manual feed slot during the machine's cleaning process. Wait until the machine finishes its cleaning, and then load paper in the manual feed slot.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-J572DW, DCP-T510W, DCP-T710W, MFC-T810W

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