MFC-9120CN

FAQs & Troubleshooting

FAQs & Troubleshooting

Clean the paper pick-up roller

Follow the steps below to clean the paper pick-up roller.


NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

  1. Turn off the machine's power switch. Unplug the power cord from the AC power outlet.

  2. Pull the paper tray completely out of the machine.


    image


  3. Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad(1) of the paper tray with it to remove dust.


    image



  4. Wipe the two pick-up rollers(1) inside of the machine to remove dust.


    image




  5. Put the paper tray back in the machine.

  6. Plug the machine's power cord back into the AC power outlet. Turn on the machine's power switch.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-9010CN, MFC-9120CN, MFC-9320CW, MFC-9970CDW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.