DCP-L2640DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 08/06/2018
  • ID: faq00000548_001

When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.

If a personal firewall software (or anti-virus software) is installed on your PC, temporarily disable it. For instructions on how to disable this type of program, please refer to the user's guide for your software or contact the software manufacture.
Once the firmware upgrade installation is completed, enable the program again.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-J1050DW, DCP-J1700DW, DCP-J572DW, DCP-L2535DW, DCP-L2550DW, DCP-L2640DW, DCP-L2680DW, DCP-L3551CDW, DCP-L3560CDW, DCP-T220, DCP-T226, DCP-T426W, DCP-T520W, DCP-T820DW, HL-L2375DW, HL-L2460DW(XL), HL-L3230CDN, HL-L3240CDW, HL-L3270CDW, HL-L3280CDW, HL-L5210DN, HL-L5210DW, HL-L6415DW, HL-T4000DW, MFC-J1010DW, MFC-J2340DW, MFC-J2740DW, MFC-J3940DW, MFC-J4340DW(XL), MFC-J4540DW(XL), MFC-L2715DW, MFC-L2750DW, MFC-L2770DW, MFC-L2805DW, MFC-L2885DW, MFC-L3750CDW, MFC-L3760CDW, MFC-L3770CDW, MFC-L5710DN, MFC-L5915DW, MFC-L6915DW, MFC-L8340CDW, MFC-L8390CDW, MFC-L9630CDN, MFC-T4500DW, MFC-T920DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit