MFC-8880DN

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I clear the message "Jam Duplex" from the LCD?

To clear paper jams, please follow the steps below.
NOTE: Illustrations shown below are from the representative product and may differ from your Brother machine.


  1. Pull the duplex tray completely out of the machine.




  2. Pull the jammed paper out of the machine or the duplex tray.




  3. Put the duplex tray back in the machine.

     

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-8070D, MFC-8370DN, MFC-8380DN, MFC-8880DN

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.