MFC-J4340DW(XL)

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 06/11/2021
  • ID: faq00000261_516

Clean the Scanner

  1. Unplug the machine from the electrical socket.
  2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water.
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  3. In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free cloth moistened with water.
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If you feel dirt or debris, clean the glass again. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning attempt.

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When there is a spot of dirt or correction fluid on the glass strip, the printed sample shows a vertical line.

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After the glass strip is cleaned, the vertical line is gone.

If your question was not answered, have you checked other FAQs?

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If you need further assistance, please contact Brother customer service:

Related Models

MFC-J4340DW(XL), MFC-J4540DW(XL)

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