Model discontinued. This page is no longer updated.

MFC-5100C

FAQs & Troubleshooting

FAQs & Troubleshooting

How can I clear the "CHECK CARTRIDGE" error message?


  • The ink cartridge may not be installed correctly. Reinstall the ink cartridge.
    To refer to the instructions, please click here.

  • Make sure that you have removed the sealing tape from the side of the ink cartridge.

  • Power off the FAX/MFC for several minutes, then power it back on again.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-5100C, MFC-5200C

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