FAX-2840
FAQs & Troubleshooting
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Please check the following points to resolve the issue:
Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause issues."What kind of paper can I use?" and "What is the recommended paper?"
Make sure that you select the appropriate media type in the printer driver or in the machine's Media (Paper) Type menu (only if printing from PC is available.).
Make sure that a torn piece of paper is not stuck inside the machine blocking the scanner.
The issue may disappear by itself. Print multiple pages to clear this issue, especially if the machine has not been used for a long time.
The drum unit may be damaged. Put in a new drum unit.Please refer to the FAQ "Replace Drum ".
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models DCP-7055, DCP-7060D, DCP-7065DN, FAX-2840, HL-5440D, HL-5450DN, HL-5470DW, HL-6180DW, MFC-7290, MFC-7360, MFC-7470D, MFC-7860DW, MFC-8510DN, MFC-8910DW
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Printer PC-FAX / Fax-modem Security Enhancement Error Message on Machine's Display Error Message on Status Monitor Error Message on Computer Error Message on Mobile Device Paper Jam Paper Feed Problem Paper Loading / Handling Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem General Print Problem Print from Computer (Windows) Print from Computer (Macintosh) Print from Mobile Device Print Settings / Management Tips for Printing Copy Quality Problem General Copy Problem Copy Operation Copy Settings / Management Telephone Problem Telephone Operation Telephone Settings Cannot Send a Fax Cannot Receive a Fax Fax Quality Problem General Fax Problem Fax Sending Operation Fax Receiving Operation Fax Sending Operation from Computer (PC-Fax) Fax Receiving Operation with Computer (PC-Fax) Fax Settings / Management Tips for Fax AirPrint (iOS) Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™) Machine problem Machine Setup / Settings Paper Handling Installing Drivers / Software Updating Drivers / Software / Firmware Uninstalling Drivers / Software Driver / Software Settings Driver / Software tips Consumables Paper Cleaning Product Specification Paper Specification Windows Support
