Model discontinued. This page is no longer updated.

HL-1270N

FAQs & Troubleshooting

FAQs & Troubleshooting

What do the LED indications mean?

 


 


 

Warming up/ Cooling down or stop printing:
The printer is either warming up or cooling down and stops printing until the internal temperature of the printer lowers.

 

                 
        Warming UP                             Cooling Down

 


 

Ready to print:
The printer is ready to print. Pressing control panel button wakes up the printer to Ready mode.

 


 

Receiving data:
The printer is either receiving data from the computer or processing data in memory.

 


 

Data remaining in memory:

Print data remains in the printer memory. If the Data LED is on for a long time and nothing has printed, press the contorol panel button to print the remaining data.

 


 

Toner low:
Indicates that the toner cartridge is nearly empty. Purchase a new toner cartridge and have it ready for when Toner Empty is indicated.              

                                             

 


 

Toner empty:

Replace the toner cartridge with a new one. To see how to replace the toner cartridge, click here.

 


 

Drum unit near end of life:
The drum unit is near the end of its life. We recommend that you obtain a new drum unit to replace the current one. To see how to replace the drum unit, click here.

 


 

Paper jam:
Clear the paper jam. To see paper jams and how to clear them, click here. If the printer does not start printing, press the control panel button.

 

No paper:
Put paper in the printer. Then press the control panel button.

 

Misfeed:

Put the paper back in properly, and then press the control panel button. The printer will start printing again.

 


 

Front Cover Open:
The front cover is open. Please make sure that the front cover is closed.

 


 

Service Call:

                                 
Laser BD Malfunction             Fuser Malfunction             Scanner Malfunction

 

                                 
    ROM Error                              D-RAM Error                              Service A   

 

                                 
    Service B                          Engine Interface Error                 NV-RAM Error

 

                
Main Motor Malfunction          CPU Runtime Error

 

If you see any of these service call indications, turn off the power switch, wait a few seconds, and then turn it back on and try to print again.

 

If you cannot clear the error and see the same service call indication after turning the printer back on, call your dealer or a Brother authorized service representative.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-1230, HL-1240, HL-1250, HL-1270N, HL-1430, HL-1440, HL-1450, HL-1470N

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