HL-L2360DN
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FAQs & Troubleshooting |
Clear paper jams.
If paper jams inside the printer, the printer will stop. One of the following messages will appear to tell you where to find the jammed paper.
For the models with machine's display (hereinafter called LCD):
Check the LCD or Status Monitor indication of your Brother machine.
For the models without LCD:
Check the Status Monitor indication of your Brother machine.
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Jam Tray (1)
The paper is jammed in the paper tray. Clear the paper jam.
> Click here to see how to clear the paper jam in the paper tray.
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Jam Rear
The paper is jammed in the back of the machine. Clear the paper jam.
> Click here to see how to clear the paper jam in the back of the machine.
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Jam Inside
The paper is jammed inside the machine. Clear the paper jam.
> Click here to see how to clear the paper jam inside the machine.
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Jam 2-sided (For automatic 2-sided printing models)
The paper is jammed inside the machine. Clear the paper jam.
> Click here to see how to clear the paper jam in the paper tray or the fuser unit.
If the error message still appears on the LCD or Status Monitor after you remove the jammed paper, there may be more paper jammed somewhere else. Check the printer thoroughly.
After you have removed all the jammed paper, open the front cover and then close it again to start printing.
Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and prevents paper jams.
