PED-Basic

FAQs & Troubleshooting

FAQs & Troubleshooting

When an original card is inserted into the machine, the message "This embroidery card cannot be used." appears, and embroidering is not possible.

An incorrect hoop size may have been selected when writing data.

Check the hoop size selected in the Hoop size selector.
Select a hoop size no larger than the embroidery hoop that can be used with your machine.
An original card cannot be used if it was created with a hoop size larger than the embroidery hoop that can be used with your machine.

The Write to Card dialog box appears.
 

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If you need further assistance, please contact Brother customer service:

Related Models

PED-Basic

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