PT-9700PC

FAQs & Troubleshooting

FAQs & Troubleshooting

I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)

Your printer will return errors with smaller or bigger media width setting.

 

  1. Change the paper size setting from the cups web interface ("http://localhost:631/printers" -> "Set Printer Options") and perform "Print Test page" (The setting will be saved when you perform a printing.)
     
  2. Change the paper size parameter in "/usr/local/Brother/PTouch/inf/br(model name)rc" to the paper width.
  • The available parameter value is in the /etc/cups/ppd/(model name).ppd file.
  • This action will change the default printout paper size.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-9500PC, PT-9700PC, PT-9800PCN, PT-P900W, PT-P950NW, QL-1050, QL-1110NWB, QL-500, QL-570, QL-580N, RJ-3050, RJ-3150

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.