QL-820NWB

FAQs & Troubleshooting

FAQs & Troubleshooting

How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)

Set up the wireless connection using the Wireless Device Setup Wizard:

  1. Turn on the printer.

    To connect your printer to a wireless network, you must use the supplied AC adapter or Li-ion battery. If your Brother printer is powered by alkaline or Ni-MH batteries, you cannot connect it to a wireless network.

  2. Make sure the printer's Wi-Fi® function is ON.
  3. Prepare the SSID (Network Name) and the password (Network Key) of your wireless router/access point.
  4. Download the [Full Software Package] from the [Downloads] section of this website.
  5. Double-click the downloaded file.
  6. Depending on the model, the installer may display the Utilities icon. Do one of the following:
    If the Utilities icon is displayed If the Utilities icon is not displayed

    Click the [Utilities] icon.

    Click the [Brother Support] icon.

     

  7. Click the [Wireless Device Setup Wizard] icon, and follow the on-screen instructions.

    We recommend using a USB cable to complete the setup.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-D800W, PT-E550W, PT-P750W, PT-P900W, PT-P950NW, QL-1110NWB, QL-820NWB

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