PT-9700PC

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 26/07/2024
  • ID: faqp00000444_000

How is the print head cleaning cassette used?

To use the print head cleaning cassette, please follow the instructions below.

 

  1. Open the cassette cover.
  2. Insert the print head cleaning cassette, and close the cassette cover.
  3. Make sure the printer turned on, then press the Feed & Cut button twice quickly.
  4. If you repeat Step3 three times and the print quality is still not improved, clean the print head using a cotton swab or contact Brother customer service.

Contact the sales outlet if you want to purchase the cleaning cassette.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-9500PC, PT-9700PC, PT-9800PCN, PT-P750W, PT-P900W, PT-P950NW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit