CM550DX/ CM550

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 28/08/2018
  • ID: faqh00000743_000

"Initialization of the head failed. Turn the machine off." message appearing on the LCD.

Turn the machine off, then on again.

Perform the necessary operation according to the instructions or the solution described.
If the problem persists, contact the Brother customer service or the nearest authorized service center.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

CM550DX/ CM550, CM700, SDX1200

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit