ADS-2800W
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FAQs & Troubleshooting |
Paper suitable for scanning
Do not load documents that contain multiple page thicknesses, paper qualities, etc.
| Standard Paper | Length | 2.0 in. to 11.7 in. (51 mm to 297 mm) | |
| Width | 2.0 in. to 8.5 in. (51 mm to 215.9 mm) | ||
| Weight*1 | 7 lb to 110 lb (27 g/m2 to 413 g/m2) | ||
| Thickness | 2 mil to 10 mil (0.05 mm to 0.26 mm) To scan thinner documents, use the Carrier Sheet. |
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| Maximum Number of Pages | Up to 50 pages and less than 0.2 in. (5 mm) | ||
| Standard Paper Size | A4 | 8.3 in. x 11.7 in. (210 mm x 297 mm) | |
| A5 | 5.8 in. x 8.3 in. (148 mm x 210 mm) | ||
| A6 | 4.1 in. x 5.8 in. (105 mm x 148 mm) | ||
| A7 | 2.9 in. x 4.1 in. (74 mm x 105 mm) | ||
| A8 | 2.0 in. x 2.9 in. (52 mm x 74 mm) | ||
| B5 | 7.2 in. x 10.1 in. (182 mm x 257 mm) | ||
| B6 | 5.0 in. x 7.2 in. (128 mm x 182 mm) | ||
| B7 | 3.6 in. x 5.0 in. (91 mm x 128 mm) | ||
| B8 | 2.5 in. x 3.6 in. (64 mm x 91 mm) | ||
| Legal | 8.5 in. x 14 in. (215.9 mm x 355.6 mm) | ||
| Mexican Legal | 8.5 in. x 13.38 in. (215.9 mm x 339.9 mm) | ||
| India Legal | 8.46 in. x 13.58 in. (215 mm x 345 mm) | ||
| Letter | 8.5 in. x 11 in. (215.9 mm x 279.4 mm) | ||
*1: For best performance it is recommended to use a carrier sheet for the following weights: 27-39 g/m2.
| Thick Paper | Length | 2.0 in. to 11.7 in. (51 mm to 297 mm) |
| Width | 2.0 in. to 8.5 in. (51 mm to 215.9 mm) | |
| Weight | 56 lb to 110 lb (210 g/m2 to 413 g/m2) | |
| Thickness | 10 mil to 20 mil (0.26 mm to 0.5 mm) | |
| Maximum Number of Pages | Less than 0.2 in. (5 mm) |
| Long Paper | Length | 11.7 in. to 14.0 in. (297 mm to 355.6 mm) |
| Width | 2.0 in. to 8.5 in. (51 mm to 215.9 mm) | |
| Weight | 11 lb to 56 lb (40 g/m2 to 209 g/m2) | |
| Thickness | 2 mil to 10 mil (0.06 mm to 0.26 mm) To scan thinner documents, use the Carrier Sheet. |
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| Maximum Number of Pages | Up to 40 pages and less than 0.16 in. (4 mm) |
- To scan a document between 14 in to 196.9 in. (355.6 mm to 5000 mm), choose Long Paper as Scan Size or Document Size in the Settings dialog box.
- The maximum number of Length will change depending on the resolution and file format when scanning.
| Plastic Card | Size (ISO) | 3.37 in. x 2.13 in. (85.6 mm x 54.0 mm) |
| Material | Plastic (PET) | |
| Type | Plastic card such as driver's license or store card | |
| Thickness | Up to 55 mil (1.4 mm) | |
| Maximum Number of Cards |
Up to 5 pages and less than 0.2 in. (5.0 mm) |
A plastic card can be scanned and saved to your computer as an image file. Choose the Plastic Card Mode check box in the Settings dialog box.
| Carrier Sheet | Thickness | Total thickness of no more than 22.5 mil (0.6 mm) (one 11.25 mil (0.3 mm) document plus the Carrier Sheet) |
| Maximum Number of Pages |
1 page |
A Carrier Sheet can be used when saving the scanned image to your computer. The Carrier Sheet cannot be used when scanning to a USB flash drive. Choose the Carrier Sheet Mode check box in the Settings dialog box.
Unacceptable documents
The following types of documents may not be scanned successfully:
- Documents with a carbon sheet attached
- Documents written in pencil
- Documents of uneven thickness, such as envelopes
- Documents with large wrinkles or curls
- Documents that use tracing paper
- Documents that use coated paper
- Photographs (photographic paper)
- Documents printed on perforated paper
- Documents printed on unusually-shaped paper (not square or rectangle)
- Documents with photos, notes, or stickers affixed to them
- Documents that use carbonless paper
- Documents that use loose-leaf paper or any paper with holes in it
- Documents with paper clips or staples
- Documents with wet ink
- Fabrics, metallic sheets, or overhead projector sheets
- Glossy or mirrored media
- Documents that exceed recommended thicknesses
Documents recommended for use with the Carrier Sheet
Use the optional Carrier Sheet when you scan the following:
- Documents with a carbon sheet attached
- Documents written in pencil
- Documents narrower than 2.0 in. (51 mm) wide
- Documents shorter than 2.76 in. (70 mm) long
- Pages thinner than 3 mil (0.08 mm)
- Documents of uneven thickness, such as envelopes
- Documents with large wrinkles or curls
- Bent or damaged documents
- Documents that use tracing paper
- Documents that use coated paper
- Photographs (photographic paper)
- Documents printed on perforated paper
- Documents printed on unusually-shaped paper (not square or rectangle)
- Documents with photos, notes, or stickers affixed to them
- Documents that use carbonless paper
- Documents that use loose-leaf paper or any paper with holes in it
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