MFC-9970CDW
FAQs & Troubleshooting |
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
The Scan to E-mail feature allows you to scan a document directly into your E-mail application, but your E-mail application needs to be configured as the default E-mail application. Please follow the steps below.
NOTE: Illustrations shown below are from a representative operating system, and may differ from your operating system.
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Logged on as an administrator.
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For Windows 7 users:
Click (Start button) => Control Panel => Programs => Default Programs => Set program access and computer defaults => Custom.
For Windows 8 users:- Open the Control Panel. (Click here to see how to open the Control Panel.)
- Click Programs => Default Programs => Set program access and computer defaults => Custom.
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Choose the E-mail application you are using in the Choose a default e-mail program section, and click OK.
NOTE
Webmail services are not supported by Scan to E-mail feature.
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