HL-L2365DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Manual Feed

The Manual Feed message appears when Manual is chosen as the paper source in the printer driver and there is no paper in the manual feed slot.

Check the solution applicable for your case.

 

CASE A: Print from the Manual Feed Slot.

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

 

  1. Follow the steps applicable for your case.

     

    • When using Plain Paper, Thin Paper, Recycled Paper and Bond Paper
      Lift the support flap to prevent paper from sliding off the face-down output tray.

      Lift support flap
       
    • When using Thick Paper and Labels
      Open the machine's back cover (the face-up output tray).

      Open back cover
       
    • When using Envelopes
      Open the machine's back cover (the face-up output tray), and pull down the two green levers inside the back cover. Click here for more details.
  2. On the front of the machine, open the manual feed slot cover.

    Open manual feed slot cover
     
  3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper you are using.

    Slide manual feed slot paper guides
     
  4. Using both hands, put one full sheet of paper or one envelope in the manual feed slot until the front edge touches the paper feed roller. When you feel the machine pull it in, let go.

    Put one full sheet of paper in manual feed slot Put one envelope
     
  5. The document will be printed out. After the printed page comes out from the machine, load the next sheet of paper in the manual feed slot. Repeat for each page that you want to print.

    If you want to change the paper source, go to STEP 2 in CASE B.

 

CASE B: Print from the Paper Tray (Tray 1).

NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system.

 

  1. On the machine's control panel, press and hold Go or Power On/Off(Power On/Off) for about two seconds to cancel the current print job.
  2. Make sure the paper is not set to the manual feed slot.
  3. Check the Paper Source setting in the printer driver.

    (Windows)
    1. Open Printing Preferences... (Preferences...). (Click here to see how to open Printing Preferences.)
    2. Choose Auto Select for the Paper Source.

      Paper source setting
    (Macintosh)
    1. Open Print dialog. (Click here to see how to open Print dialog.)
    2. Choose Print Settings from the print options pop-up menu.
    3. Choose Auto Select for the Paper Source.

      Paper source setting
  4. Try to print again.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-L2365DW, HL-L2375DW

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