MFC-6890CDW
FAQs & Troubleshooting
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
By default the option for legal size scanning is not enabled in the Windows XP / Windows Vista WIA scanner driver. To enable this option follow the steps listed below:
Click START => (ALL) PROGRAMS => BROTHER => MFL-PRO SUITE [model name] => SCANNER SETTINGS , and select the icon named Scanner Utility .
If you do not find the Scanner Utility from the start menu, visit the Downloads section.Scanner Resolution Improvement Tool (WIA) .
For Maximum Scanning Size, select Legal .OK .
Restart your computer.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models DCP-185C, DCP-540CN, DCP-6690CW, DCP-7040, DCP-9040CN, MFC-240C, MFC-290C, MFC-295CN, MFC-440CN, MFC-490CW, MFC-5440CN, MFC-5460CN, MFC-5490CN, MFC-5840CN, MFC-5860CN, MFC-5890CN, MFC-620CN, MFC-6490CW, MFC-665CW, MFC-6890CDW, MFC-7320, MFC-7340, MFC-7440N, MFC-7450, MFC-7840N, MFC-790CW, MFC-795CW, MFC-8380DN, MFC-8440, MFC-8460N, MFC-8860DN, MFC-8880DN, MFC-9010CN, MFC-9120CN, MFC-9320CW, MFC-9420CN, MFC-9440CN, MFC-9840CDW
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Error Messages Paper Feed / Paper Jam Print Scan Copy Telephone Fax Mobile Others Advanced Functions (for Administrators) Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Cleaning Specification OS Support Information
Printer Scanner / Scan Key Tool PC-FAX / Fax-modem Security Enhancement Error Message on Machine's Display Error Message on Status Monitor Error Message on Computer Error Message on Mobile Device Paper Jam Paper Feed Problem Paper Loading / Handling Cannot Print (via Network) Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem Direct Print Problem General Print Problem Print from Computer (Windows) Print from Computer (Macintosh) Print from Mobile Device Print Settings / Management Tips for Printing Cannot Scan (via Network) Cannot Scan (via USB / Parallel) Cannot Scan (via Mobile Device) Scan Quality Problem General Scan Problem Scan from Machine Scan from Mobile Device Scan from Computer (Windows) Scan from Computer (Macintosh) Scan Settings / Management Tips for Scanning Cannot Copy Copy Quality Problem General Copy Problem Copy Operation Telephone Problem Telephone Operation Telephone Settings Advanced Networking Wired Network Setting Problem Wireless Network Setting Problem Wired Network Settings Wireless Network Settings Tips for Network Settings Cannot Send a Fax Cannot Receive a Fax Fax Quality Problem General Fax Problem Fax Sending Operation Fax Receiving Operation Fax Sending Operation from Computer (PC-Fax) Fax Receiving Operation with Computer (PC-Fax) Fax Settings / Management Tips for Fax iOS Device-related Problem Brother iPrint&Scan / Mobile Connect (iOS) AirPrint (iOS) Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™) Brother Image Viewer (Android™ Device) Windows Phone Device-related Problem Brother iPrint&Scan (Windows Phone Device) Machine problem Machine Setup / Settings Paper Handling Installing Drivers / Software Updating Drivers / Software / Firmware Uninstalling Drivers / Software Driver / Software Settings Driver / Software tips Consumables Paper Cleaning Product Specification Windows Support Macintosh Support
