MFC-8880DN
FAQs & Troubleshooting
I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
To resolve this issue, use the WIA driver instead of the TWAIN driver. If you want to scan using the TWAIN driver, please use your Brother machine with the USB/ LAN connection.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models DCP-7010, MFC-7220, MFC-7420, MFC-8220, MFC-8440, MFC-8460N, MFC-8820D, MFC-8840DN, MFC-8860DN, MFC-8880DN, MFC-9420CN, MFC-9660, MFC-9880
Content Feedback
To help us improve our support, please provide your feedback below.
Error Messages Paper Feed / Paper Jam Print Scan Copy Telephone Fax Mobile Others Advanced Functions (for Administrators) Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Cleaning Specification OS Support Information
Printer Scanner / Scan Key Tool PC-FAX / Fax-modem Security Enhancement Error Message on Machine's Display Error Message on Status Monitor Error Message on Computer Error Message on Mobile Device Paper Jam Paper Feed Problem Paper Loading / Handling Cannot Print (via Network) Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem General Print Problem Print from Computer (Windows) Print from Computer (Macintosh) Print from Mobile Device Print directly from Machine Print Settings / Management Tips for Printing Cannot Scan (via Network) Cannot Scan (via USB / Parallel) Cannot Scan (via Mobile Device) Scan Quality Problem General Scan Problem Scan from Machine Scan from Mobile Device Scan from Computer (Windows) Scan from Computer (Macintosh) Scan Settings / Management Tips for Scanning Cannot Copy Copy Quality Problem General Copy Problem Copy Settings / Management Telephone Problem Telephone Operation Telephone Settings Advanced Networking Wired Network Setting Problem Wired Network Settings Tips for Network Settings Cannot Send a Fax Cannot Receive a Fax Fax Quality Problem General Fax Problem Fax Sending Operation Fax Receiving Operation Fax Sending Operation from Computer (PC-Fax) Fax Receiving Operation with Computer (PC-Fax) Fax Settings / Management Tips for Fax iOS Device-related Problem Brother iPrint&Scan / Mobile Connect (iOS) AirPrint (iOS) Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™) Brother Image Viewer (Android™ Device) Windows Phone Device-related Problem Brother iPrint&Scan (Windows Phone Device) Machine problem Machine Setup / Settings Paper Handling Accessory Installation Installing Drivers / Software Updating Drivers / Software / Firmware Uninstalling Drivers / Software Driver / Software Settings Driver / Software tips Consumables Paper Accessories Cleaning Product Specification Paper Specification Windows Support Macintosh Support
