MFC-8880DN

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I send (broadcast) a fax to more than one number?

Broadcasting is automatically sending the same fax message to multiple fax numbers. You can include Groups, One-Touch locations, Speed Dial locations, and up to 50 manually dialed numbers in a single broadcast. Please note that this feature is not available for sending faxes in color. To broadcast a fax, please follow these instructions:

 

  1. Press the Fax key.
     

  2. Place the document you will be faxing face up in the Automatic Document Feeder.
     

  3. Enter the fax numbers to which you want to broadcast. This step will vary depending on whether or not you already have the numbers in question stored on the machine as either Speed Dial or One-Touch locations, or if you are manually dialing the fax numbers: 

     

    1. If you are entering a Speed Dial number (or if you have stored a Group on a Speed Dial location that you want to include it in the broadcast), press the SEARCH/SPEED DIAL key while holding the SHIFT key and then press the three digits on the dial pad corresponding to the Speed Dial location where the number is stored. Press the OK key to prepare the machine to accept another number, or go to STEP 4.
       
    2. If you are entering a One-Touch number (or if you have stored a Group on a One-Touch location and wish to include it in the broadcast), then simply press the One-Touch key where you have stored the number. Press the OK key to prepare the machine to accept another number, or go to STEP 4.
       
    3. If you are manually dialing the number, then enter the number using the dial pad. Be sure to include 1 plus the area code and/or a pause if needed. Press the OK key to prepare the machine to accept another number, or go to STEP 4.
       
  4. After you have entered all the fax numbers you want to transmit to, press the Start key. Your Brother machine will scan the document into memory and begin sending the information to each fax number you entered.

 

After your fax machine has finished dialing all the fax numbers you entered, it will automatically print a Broadcast Report. This report will list each number that was dialed, the date and duration of the transmission, the number of pages sent, and whether or not the transmission was successful.

 

  • The available memory will vary depending on the types of jobs in memory and the number of locations used in the Broadcast. If you Broadcast to the maximum numbers available, you will not be able to use Dual Access or Delayed Faxing.
     
  • If the memory is full, press Stop/Exit to abort the job, or press Black(Mono) Start to send the portion of the fax that is in memory (if more than one page has been scanned).
     
  • This report cannot be turned off.
     
  • The scan profile of the One-Touch number, Speed Dial number, or Group you chose first will be applied to the entire Broadcast.
     
  • If the fax resolution of the number you chose first is "S.Fine" and you want to send a Broadcast that includes IFAX, press the RESOLUTION key, press the UP OR DOWN ARROW key to select "Standard" or "Fine" resolution, press the OK key, then follow the above-listed instructions.
 

 

 




To stop a Broadcast in progress:

  1. Press Menu, Fax, Remaining Jobs. The LCD will display the Broadcast job number followed by the fax number being dialed (for example: #001 0123456789) and the broadcast job number (for example Broadcast#001).
     
  2. Press the UP OR DOWN ARROW key to choose the job number you want to cancel.
     
  3. Press the OK key. The LCD will read "1. Clear  2. Exit".
     
  4. Press 1 to select "Clear".

    If you chose to only cancel the fax currently being sent in STEP 2, the machine will ask you if you want to cancel the broadcast. Press 1 to clear the whole broadcast or 2 to exit.

     
  5. Press the Stop/Exit key to exit the menu.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-8380DN, MFC-8880DN

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