Model discontinued. This page is no longer updated.

HL-5270DN

FAQs & Troubleshooting

FAQs & Troubleshooting

What kind of paper can I use?

The printer loads paper from the installed paper tray, or the multi-purpose tray.
The names for the paper trays in the printer driver are as follows:

 

 Paper tray   Tray 1
 Multi-purpose tray  MP Tray
 Optional lower tray unit  Tray 2/ Tray 3
 Duplex tray for automatic 2-sided(duplex) printing  DX

Media Type:

 Media Type  Tray 1  Tray 2/3  MP Tray  DX
 Plain Paper 
 Yes  Yes  Yes  Yes
 Recycled Paper  Yes  Yes  Yes  Yes
 Bond Paper  Yes *1  Yes *1  Yes *2  
 Thin Paper   Yes  Yes  Yes   Yes
 Thick Paper       Yes  
 Transparency   Yes *3 *4    Yes *3 *4  
 Labels       Yes *4  
 Envelopes      Yes  

 

 

*1) 60 gsm to 105 gsm (16 to 28 lb)
*2) 60 gsm to 161 gsm (16 to 43 lb)
*3) Up to 10 sheets
*4) A4 or Letter 

Paper weight;
Plain Paper: 75 gsm to 105 gsm (20 to 28 lb)
Bond Paper: Rough paper - 60 gsm to 161 gsm (16 to 43 lb)
Thick Paper: 60 gsm to 75 gsm (16 to 20 lb)
Thick Paper: 105 gsm to 161 gsm (28 to 43 lb)

Media Size and Number of sheets:

   MP Tray  Tray 1  Tray 2, 3  DX
 Paper Size  Width:69.9 to 215.9 mm
(2.75 to 8.5 in.)
Length:116 to 406.4 mm(4.57 to 16 in.)

 A4, Letter, Legal, B5(ISO), A5, A6, B6(ISO), Executive

A4, Letter, Legal, B5(ISO), A5, B6(ISO), Executive  A4, Letter, Legal
 Number of sheets  50 sheets
(80 gsm or 21lb)
 250 sheets
(80 gsm or 21lb)
 250 sheets
(80 gsm or 21lb)
 

 

 

Legal size paper is not available in some regions outside the USA and Canada.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-5250DN, HL-5270DN

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